Terms of Service

Last updated: 2026-01-19

1. Service Scope

The service operates as a productivity tool that helps users identify email conversations that may require follow-up and allows users to manually trigger follow-up emails.
The service does not autonomously send emails. All outgoing emails are explicitly initiated by the user and sent using the user’s connected email account and provider or SMTP settings.

In short: We surface follow-ups — you decide if and when to send.

2. No Automated Outreach

The service does not perform automated outreach, bulk messaging, or campaign-based email sending.
Each email sent through the service requires a deliberate user action and is treated as if sent directly from the user’s mailbox.

In short: No bots. No campaigns. No spam.

3. User Responsibility for Sending

Users are solely responsible for the content, recipients, timing, and consequences of any emails sent using the service.
The service does not review, approve, or validate email content and does not guarantee deliverability, responses, or outcomes.

In short: You send it. You own it.

4. No Guarantees

The service makes no guarantees regarding replies, conversions, business outcomes, or accuracy of follow-up detection.
Follow-up indicators are informational only and may be incomplete or inaccurate due to email provider behavior.

In short: This helps — it doesn’t promise results.

5. Data Ownership

Users retain full ownership of their data at all times.
No ownership, licensing, or intellectual property rights are transferred to the service provider.

In short: Your inbox remains yours.

6. Limitation of Liability

To the maximum extent permitted by law, the service shall not be liable for indirect, incidental, consequential, or business damages.
Total liability is limited to the amount paid by the user in the preceding twelve (12) months, or zero if the service is provided free of charge.

In short: We cap risk so this tool can exist.

7. Suspension & Termination

Access to the service may be suspended or terminated if required.
Termination may occur to comply with legal obligations, email provider policies, or to prevent abuse or security risk.

In short: We protect the platform and its users.

8. Governing Law

These terms are governed by a defined legal framework.
This agreement is governed by the laws of the jurisdiction in which the service provider is established, excluding its conflict-of-law principles.